Spanish Bilingual Customer Service Representative (CSR) - Remote in Bali

Cognizant · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Cognizant is seeking a Spanish Bilingual Customer Service Representative to join our remote team in Bali. In this role, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met and their experience is positive. This is a great opportunity for someone who is fluent in Spanish and has a passion for customer service.

📋 Tanggung Jawab Pekerjaan

Answer customer inquiries and complaints in a timely and professional manner,Assist customers with product and service information,Resolve customer issues and escalate as needed,Maintain accurate and up-to-date customer records,Provide excellent customer service through various communication channels,Stay informed about company products, services, and policies,Adhere to company policies, procedures, and service standards,Participate in training and development programs

🎓 Kualifikasi & Syarat

Fluent in Spanish, both written and spoken,Proven experience in customer service or a related field,Excellent communication and interpersonal skills,Strong problem-solving and decision-making abilities,Ability to work independently and as part of a team,Proficiency in using computer and customer service software,Ability to work in a fast-paced, dynamic environment,High school diploma or equivalent, preferred

🛠️ Keahlian

Spanish language proficiencyCustomer service experienceCommunication skillsProblem-solving skillsTeamwork skillsComputer proficiencyTime management skillsAttention to detail
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